Find answers to common questions about our apps, or get in touch with our support team.
New to Bambino? Start here.
Manage your account and data.
Subscription and payment questions.
Bambino is available exclusively on the Apple App Store for iPhone and iPad. Simply search for "Bambino" in the App Store, or tap the "Download on the App Store" button on this website.
The app requires iOS 16.0 or later.
You can use many features of Bambino without creating an account — your data is stored locally on your device. Creating an account enables iCloud sync across multiple devices and a secure backup of your data.
Yes. If you sign in with your Apple ID, Bambino will sync your data across all your Apple devices using iCloud. This includes your iPhone, iPad, and any other iOS devices linked to your account.
Family sharing features are on our roadmap. Currently, you can share your device with your partner or use the same Apple ID across devices. We plan to add multi-account family sharing in a future update.
Bambino helps you track the most important aspects of your baby's daily routine, including:
To log a feed, tap the "+" button on the home screen and select "Feed". You can choose the feed type (breast, bottle, or solid food), enter the duration or amount, and add any notes. The entry will automatically be added to your timeline.
Yes. Tap on any entry in your timeline to open it. From there, you can edit any field or swipe left to delete the entry. Deleted entries cannot be recovered, so please double-check before deleting.
Yes. You can export your data as a CSV file from Settings → Export Data. This is useful for sharing with your health visitor or GP, or for keeping your own records.
You can request account and data deletion at any time by emailing us at no-reply@bambino.so with the subject line "Delete My Account". We will process your request within 30 days.
You can also delete the app from your device, which removes all locally stored data immediately. If you have iCloud sync enabled, you will also need to delete the Bambino data from your iCloud storage in iPhone Settings → Apple ID → iCloud → Manage Storage.
If you have iCloud enabled, your Bambino data is automatically backed up to iCloud. This means if you get a new phone, your data will be restored when you sign in with your Apple ID and download the app.
If iCloud is disabled, your data is stored locally on your device only. We strongly recommend enabling iCloud backup to protect your records.
If you simply stop using the app without deleting it, your data remains safely stored on your device (and in iCloud if enabled). You can pick up right where you left off at any time.
If you delete the app, local data is removed. Contact us if you'd like a full data export before deleting.
No. We never sell or share your personal data with third parties for marketing purposes. Please see our Privacy Policy for full details on how we handle your data.
Bambino offers a generous free tier that includes all core tracking features. A premium subscription unlocks additional features such as advanced charts, unlimited history, and priority support.
Subscriptions are managed entirely through Apple. To cancel or manage your subscription:
You can also manage subscriptions via the App Store → your profile icon → Subscriptions.
Refunds are processed by Apple, not by us directly. To request a refund, please visit reportaproblem.apple.com and follow Apple's refund process.
If you believe there is an error with your billing, please also contact us at no-reply@bambino.so and we will do our best to help.
Please try the following steps:
If the issue persists, please contact us at no-reply@bambino.so with a description of the problem and your device model and iOS version.
Ensure the following on both devices:
Sometimes iCloud sync can take a few minutes. If issues continue, please reach out to us.
If you set up your new iPhone from an iCloud backup or transferred data directly from your old phone, your Bambino data should be automatically restored. Simply download the app and sign in with your Apple ID.
If you set up as a new iPhone, install Bambino and sign in with the same Apple ID you used previously — your iCloud data will sync automatically.
Our support team is here for you. Send us a message and we'll get back to you within 2 business days.